The clinic abides by the Australian Charter of Health Care rights.

If at any time you are unhappy with the service provided at the clinic, please speak to our Practice Manager so it can be addressed promptly. Feedback can be provided by emailing the clinic or filling in feedback form available in waiting room area

If you feel that your concerns have not been addressed you may contact Health Services Commissioner, 10th Floor, 55 Swanston Street MELBOURNE 3000. Phone: 96555200 Free call: 1800136066. Fax: 9655 5219.