We encourage our patients to make appointments whenever possible. We welcome Walk ins but patients with appointments will be seen first. Please note that while every effort is made to see patients at the appointed time, urgent cases will be seen as a priority and thus delays may occur. The reception staff will endeavor to keep you informed of any delays. If you cannot make it to your appointment on time, it would greatly be appreciated if you could contact our friendly reception team to let them know.
If it is an emergency or you are feeling very unwell, please advise reception for you to be assessed urgently.
Online Bookings : We now have an online booking facility for your convenience, just click on the link on the home page. BOOK ONLINE
Longer Consultations : Patients are advised that long consultations are available at Mount Evelyn Medical Clinic for multiple or complex medical issues. A standard consultation is approximately 10/15 minutes dependant on the doctor . If you may require a longer consultation please advise reception staff at the time of booking the appointment.
Urgent Appointments / on the day appointment slots ) : We have some slots for same day urgent appointments with different GPs available on daily basis. All on the day / urgent appointment slots incur a $34 out of pocket fee (irrespective of HCC/pension card status). These can be booked online. BOOK ONLINE
Interpreter services : If a patient requires an interpreter, please notify the clinic in advance so that we can organize for an interpreter to be present at the time of consultation. Please note, there will be a fee for this service.